Technical Support
Cessna Customer Service
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At Cessna Customer Service, we've matched the depth of our technical information with easy access to data and support. No matter what the question, no matter the model, Cessna Customer Service Representatives are carefully trained, updated, and experienced on troubleshooting whatever problem you have. |
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Our mission is to be the #1 Aircraft Customer Solution provider in the world. Together, we will accomplish this mission through our global service and support offerings and our timely and accurate resolution of customer requests.
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Customer Care
The quickest and easiest way to tap into the Cessna brain trust is to just pick up the phone. We are staffed with live experts to answer your questions or to patch you immediately to the person best qualified to help.
Our Wichita, KS, Citation Hot Line is staffed 24 hours a day, 7 days a week, 365 days a year.
Product Teams
Model Specific Teams have proven to be invaluable in answering questions and solving problems. Just like the name suggests, Model Specific Teams are dedicated exclusively to the support of one model, both current and legacy.
Field Service
Our network of Field Service staff are strategically placed and located in nine regions in the U.S., South America and Europe. Our Field Service staff are fully trained on all Citation models and can assist with establishing an in-house Citation maintenance program, and assist with AOG's and diagnostic support.
